This Privacy Policy explains how Lavender SCS (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you voluntarily provide to us, including:
Name
Email address
Phone number
Address
Any other information you provide through forms, service requests, or communication with us
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time and date of visits
Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information for the following purposes:
To provide, operate, and improve our services
To respond to inquiries and customer support requests
To schedule services and manage appointments
To send administrative information, such as updates or confirmations
To analyze website performance and user behavior
To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information.
We may share information in the following cases:
Service Providers: Third parties that help us operate our business (e.g., hosting, analytics, scheduling).
Legal Requirements: When required to comply with applicable laws, regulations, or governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze trends, and improve site performance. You can control cookie settings through your browser.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Request restrictions on data processing
Withdraw consent
File a complaint with a data protection authority
To exercise any rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
9. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If we become aware of such data, we will promptly delete it.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Lavender SCS
Wilmington, DE 19802
📞 +1 (302) 305-4303
📧 info@lavenderscs.com
🕒 Monday to Friday: 8:00 AM – 5:00 PM
🕒 Saturday: 8:00 AM – 12:00 PM
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
