Welcome to Lavender SCS (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any interactions with us. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you must discontinue use immediately.
2. Services
Lavender SCS provides services as described on our website and through direct communication. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. User Responsibilities
You agree to:
Provide accurate and truthful information
Use our website and services in compliance with all applicable laws
Not engage in activities that may harm, disrupt, or misuse our systems or services
4. Appointments and Scheduling
When scheduling services with us:
You must provide accurate contact and service information
Appointments may be rescheduled or canceled in accordance with our policies
We reserve the right to refuse service if necessary
5. Payments
All fees and charges will be disclosed before services are provided.
You agree to:
Pay all fees promptly
Provide accurate billing information
Accept that prices may change without prior notice
Invoices or receipts may be sent via email or other communication channels.
6. Cancellations and Refunds
Cancellation and refund eligibility depends on the nature of the service provided.
We reserve the right to issue refunds or credits at our sole discretion unless otherwise stated in a written agreement.
If you want, I can create a detailed Cancellation & Refund Policy separately.
7. Intellectual Property
All content provided by Lavender SCS—including text, graphics, logos, trademarks, and website materials—is the property of the Company and is protected by copyright and intellectual property laws.
You may not:
Copy, reproduce, or distribute our content
Use our branding without written permission
8. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the content, policies, or practices of those external sites.
9. Limitation of Liability
To the fullest extent permitted by law, Lavender SCS is not liable for:
Any indirect, incidental, or consequential damages
Losses caused by misuse of our services or website
Damages arising from delays, errors, or interruptions
Your use of our services is at your own risk.
10. Disclaimer
All services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
Accuracy of information
Availability of our website
Suitability of services for your specific needs
11. Indemnification
You agree to indemnify and hold Lavender SCS harmless from any claims, damages, liabilities, or expenses resulting from:
Your misuse of our website or services
Violation of these Terms
Violation of applicable laws
12. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our services, you consent to our collection and use of your information as described there.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, USA.
Any disputes will be resolved in the courts of Delaware.
14. Changes to These Terms
We may update these Terms at any time.
Changes are effective upon posting to our website with a revised “Last Updated” date.
Continued use of our services indicates acceptance of the updated Terms.
15. Contact Information
For questions regarding these Terms, please contact us:
Lavender SCS
Wilmington, DE 19802
📞 +1 (302) 305-4303
📧 info@lavenderscs.com
🕒 Monday to Friday: 8:00 AM – 5:00 PM
🕒 Saturday: 8:00 AM – 12:00 PM
